I give Chamberlain credit for trying to make the install easy. Considering the different operating environments and variables, it’s a challenge to cover all the bases. Unfortunately, a quick start guide simply isn’t enough in this case and the online instructions are no better. They have made some assumptions about what you need to know (or don't need to know). The above precautions should be spelled out to avoid customer frustration and reduce the number of calls to their help desk (and returned product).
Install the vertical roller tracks first by wrapping the curved lip around the rollers. The top of these tracks should be approximately 8 in. below the top of the top section. Wait to install the upper tracks until this step is complete. Check the level of the top section to make sure the tops of the vertical roller tracks are level with each other. The bottom of the roller tracks should be at least 1/8 in. off the concrete floor. After leveling and mounting these tracks, install the upper roller (horizontal) tracks.
Clopay® is proud to be the largest manufacturer of residential garage doors in North America and recognized as the leading brand among homeowners. For more than 50 years, we have helped homeowners reimagine their homes and create a personalized exterior that they can enjoy and take pride in for years to come. Clopay’s residential garage doors are designed and manufactured in the USA, starting at our headquarters in the heart of Ohio, and delivered to dealers via our 50 distribution centers throughout the US and Canada.
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Noisy garage doors cause all kinds of problems, especially for anyone who has to sleep above or next to the garage. Fortunately, most noisy garage doors can be fixed with a combination of routine maintenance and the replacement of a few parts. If the basic maintenance tips described above don't quiet a noisy garage door, it's possible that the door's hinges need to be replaced.

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